Call/WhatsApp: +91 8448444918 ,+91 81308 23337 11:00am To 8:00pm Tuesday To Sunday (Monday is Off day)
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Free standard shipping
Return cost will be borne by the customer. (We value and respect our customers and customer delight is our Motto, and hence we do not charge shipping Cost. Being reasonable and rational, we expect and request our esteemed customers to bear the return shipping cost)
For us to help you return (Strictly on the day of delivery, need to be informed in writing). It is the customer OBLIGATION to make a 360-degree courier packet opening video without any pause, cuts, or trims at the time of recieving the courier. The customer has to ensure video quality while opening the parcel.
No claims of defective/wrong product without a parcel opening video will be entertained.
Returnable Items : Only Unused and Unstitched Dress Material can be returned if informed on same day of delivery. Unstitched Salwar Suits and Kurtis can be returned. The items bought under SALE OR DISCOUNTED category or an Item Purchased at a Discounted Price using a Promo code or offer are not eligible for return.
Once we receive the product we will arrange for exchange or refund in form of store credit note only. This credit note will be valid for 3 months to be used to place a new order from our store only.
Non Returnable Items :
Items under any offer or any item in discount or on “SALE” or bought using a promotion/coupon code cannot be returned, exchanged or cancelled except when we sent you a wrong or a faulty item.
Misprint, Beads or tassels coming out , uneven edges of dupatta , difference in shade , lesser fabric will not be considered as faulty or defective.
Fit, size or colour variation can not be a reason for Stitched , PRET or Custom Stitched Products as these are Strictly Non-Returnable irrespective.
Men’s Kurta Payjama , Jewellery, Clutches and Foot-Wear (Jootis) cannot be Cancelled, returned or exchanged.
Kindly Contact us on email / whatsapp or call to Initiate the return.
Whatsapp – +918448444918, Call – +918448444918, Email – info@ibaasonline.com
Once confirmed by our executive , please dispatch the Items by any courier service you want to the address provided to you by our Executive. The Return parcel should reach us within 7 days from date of delivery.
PLEASE MENTION ORDER NUMBER ON TOP OF THE PACKAGE.
Once return is received and inspected – we will process refunds etc as per our terms and conditions.
IBAAS 100% Original Guaranteed
Unstitched Dress Material
All orders will be dispatched after the stock Arrival date in India RESTOCK DATE: 28 NOVEMBER 2023. Pre-Paid Orders are dispatched first on priority followed by Cash on Delivery Orders.
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You may return most new, unopened items within 3 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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